The assembly process varies between models. You can find assembly instructions near the beginning of your user manual. If you’ve lost your user manual, you can access a digital version on ourManual Page. 

Many DriveTron eScooters use a kick-to-start method. To start a kick-to-start scooter, first position yourself on the scooter, then use one foot to kick off. Once you reach a speed of about 3 miles per hour, you can press the throttle and begin riding your eScooter as normal. If you need help with the kick-to-start process.

The folding process varies depending on both the type of vehicle you have and the specific model. For the best instructions on how to fold and unfold your ride, check your user manual. If you've lost your user manual, you can access a digital version on our Manual Page.

In order to charge your DriveTron electric vehicle, you need to use the official DriveTron charger that came with your eScooter. Your vehicle should have a charging port somewhere on the body of the vehicle. For scooters, this is often located on the side of the scooter deck. Your manual should have more information regarding the location of your vehicle's charging port.

It is important to charge your vehicle safely. Never leave your vehicle to charge unattended, and do not charge overnight. Do not overcharge your vehicle; remove it from the charger once the battery is full. Make sure to charge the battery in a sheltered and temperature-controlled environment, and do not charge the battery on or near flammable material. For more charging instructions, check your user manual.

The instructions for entering a digital passcode and unlocking your electric bike or scooter varies depending on the model. In general, riders will need to input their passcode into the vehicle's display in order to unlock their vehicle and begin riding. For a detailed guide on unlocking your vehicle, enabling and disabling the passcode function, and changing your passcode, check your vehicle's user manual. If you have lost or misplaced your manual, you can access it online through ourManual Page.

Many GOTRAX electric scooters feature a digital passcode lock that helps prevent thieves from riding off with your scooter. If you have not successfully unlocked your scooter before attempting to ride, you may have set off the scooter’s security system by accident. When you attempt to ride a locked scooter, the alarm may start beeping, and the scooter’s electric features will be inoperable. To stop the beeping and begin riding your scooter, you will need to enter the correct passcode and unlock the scooter.

The process for changing the display settings varies between models. Your user manual should have detailed instructions for adjusting your display settings. You can access the manual for your GOTRAX ride on ourManuals Page.

While default passcodes vary between models, for most GOTRAX e-bikes and e-scooters, the default passcode is either 000 or 0000. If this default passcode does not work, check the manual for your specific vehicle to see what the default passcode is listed as.